What impact has Zoho had on your business?

"Well the starting point wasn't Zoho, the starting point was, we realised we needed a CRM system and we have been looking for some time for a CRM system and we did a lot of due diligence and Zoho was one of the ones we just kept coming back too because it seemed to have everything we needed in one box"One of the problems that we were finding was that customers would be contacting us with specific requirements, yes we will do that piece of work but it was disappearing between the cracks and 6 weeks later we were finding that we missed a big thing that we should have done for the customer, that's just unacceptable, so to close those gaps we needed something and Zoho has provided the answers to that." - Johnathan Guy, Managing Director of Aqueous Digital