Telesales process with Zoho

"We have a remote telesales person who phones out from the data, it's integrated completely into the system, when he/she makes an appointment with the customer she puts straight into the sales person's diary and it pops up on the CRM, they go see the customer, they can provide a quote, they can sell the order and process it all the way through and deliver a finished product, that was great." - Johnathan Guy, Managing Director of Aqueous